Shift Handover Procedure - Mandatory items
Shift Handover Procedure - Mandatory items
When it comes to shift handover, procedure says a lot of things and then we face the reality which is not in conformance with whatever we agreed while writing the procedure. This has been concerning and it requires to be addressed in a smarter way making sure that the critical items are never missed out. Checklist in this case is the way to go about things but with every new item joining the procedure, the checklist must also get an update which we have seen does not happen in our experience. This I want to share with you all to have your own experience addressing this very critical element to ensure process safety. Many a incidents happen due to weakness within this element.
Re: Shift Handover Procedure - Mandatory items
A lot many thoughts here.
An effective way of having this critical element healthy is to keep performing audits, as what we have observed at our place. This has become one of the highlights when management meetings are conducted. Tasks are assigned to Process Safety Engineers to provide their feedback on what has been found and fixed. Major process safety incidents has got this element failed. I remember about a recent LOPC incident reported and when investigated, there were evidences available of gaps during handover.
This happening with close management follow-up indicating that there has been something which requires to be strengthened.
Latest audit provided a recommendation to train all Operations staff on effective shift handover, and all what I know is that there has been a course being developed in-house including past incidents, and a clear focus how those can be avoided.
An effective way of having this critical element healthy is to keep performing audits, as what we have observed at our place. This has become one of the highlights when management meetings are conducted. Tasks are assigned to Process Safety Engineers to provide their feedback on what has been found and fixed. Major process safety incidents has got this element failed. I remember about a recent LOPC incident reported and when investigated, there were evidences available of gaps during handover.
This happening with close management follow-up indicating that there has been something which requires to be strengthened.
Latest audit provided a recommendation to train all Operations staff on effective shift handover, and all what I know is that there has been a course being developed in-house including past incidents, and a clear focus how those can be avoided.
Re: Shift Handover Procedure - Mandatory items
The real issue which we have identified in having an effective handover is the agenda and conformance to that.
Recently, we expanded the agenda based upon the audits made reflecting to discuss a few more items.
Once they started discussing them, compliance was good in the start but after a few days, covering that heavy agenda itself became challenging rather repititive (for example, how can in each shift status of work not completed is being discussed and that too for more than 3 months leading to risk normalization).
Recently, we expanded the agenda based upon the audits made reflecting to discuss a few more items.
Once they started discussing them, compliance was good in the start but after a few days, covering that heavy agenda itself became challenging rather repititive (for example, how can in each shift status of work not completed is being discussed and that too for more than 3 months leading to risk normalization).